Privacy Policy
Introduction
North Dumfries Physiotherapy Clinic (referred to as “the Clinic,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our patients’ personal health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with applicable privacy laws.
Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, and date of birth.
Health Information: Medical history, current health conditions, treatment plans, and other related health information necessary for providing care.
Payment Information: Credit card details and billing information for services rendered.
How We Use Your Information?
We use your personal health information for the following purposes:
- To provide and manage your healthcare services.
- To communicate with you regarding appointments, treatment plans, and follow-up care.
- To process payments and manage billing.
- To conduct administrative functions, such as quality assurance and compliance with legal obligations.
- To improve our services and patient experience through feedback and research.
Disclosure of Your Information
We will not disclose your personal health information to third parties without your consent, except in the following situations:
- To healthcare professionals involved in your care.
- To insurance companies or third-party payers for billing and payment purposes.
- As required by law, including to comply with regulatory agencies, court orders, or subpoenas.
Consent
By providing your personal health information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, kindly contact us.