Terms and Conditions

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Terms and Conditions for North Dumfries Physiotherapy

Welcome to North Dumfries Physiotherapy. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our services.

Services Provided

North Dumfries Physiotherapy Clinic offers physiotherapy and related health services, including assessments, treatments, and rehabilitation programs. All services are conducted by qualified and licensed health professionals.

Appointments

Patients are encouraged to arrive on time for their scheduled appointments. If you need to cancel or reschedule, please notify the clinic at least 24 hours in advance to avoid cancellation fees.

Patient Responsibilities

Patients are responsible for providing accurate health information and adhering to the treatment plans outlined by their physiotherapist. Failure to comply with recommended exercises or follow-up appointments may affect treatment outcomes.

Fees and Payments

All services are subject to applicable fees. Payment is required at the time of service unless prior arrangements have been made. We accept various payment methods, including cash, credit, and debit cards.

Insurance and Billing

Patients are responsible for understanding their insurance coverage. We offer direct billing services for most insurances, however for the insurances that we are not able to provide direct billing, it is the patient’s responsibility to ensure that claims are submitted in a timely manner.

Confidentiality and Privacy

North Dumfries Physiotherapy Clinic is committed to maintaining the confidentiality of patient information in accordance with applicable privacy laws. Personal health information will only be disclosed with patient consent or as required by law.

Informed Consent

Patients will be provided with information regarding their treatment options, potential risks, and benefits. By proceeding with treatment, patients consent to the proposed procedures and therapies.

Liability

While we strive to provide the highest standard of care, North Dumfries Physiotherapy Clinic is not liable for any injury or adverse effects resulting from treatment, except in cases of gross negligence or willful misconduct.

Changes to Terms

North Dumfries Physiotherapy Clinic reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of the province of Ontario, Canada. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Ontario.

Contact Us

For any questions or concerns regarding these Terms and Conditions, kindly contact us.